WORLD-CLASS SUPPORT
Integrated voice, video, and text chat with 24/7 support technicians is integrated into the user application
Kymeta Support system provides a first line of support across the entire network
Kymeta Connect delivers unmatched advanced software-defined controls, interfaces, and tools to create the most advanced, user-friendly communications experience in the world.
Kymeta Connect provides internet access on the move with a bundled solution of hardware—Kymeta u8 terminal, satellite or satellite/cellular hybrid connectivity plans—Kymeta Broadband, and exceptional customer service—Kymeta Support. Customers have the option to prepay for the hardware or purchase the bundle as a 12-, 24-, or 36-month plan.
Get In Touch
Service & Support
Phone: 855.525.6638
Email: support@kymetacorp.com
SEAMLESS CONNECTIVITY
Reliable and robust connectivity in all environments with intelligent wide area network selection
Cloud-based intelligence at the edge ensures optimized data routing across the network
Dynamic traffic policies allow you to set your own traffic prioritization and best cost routing
UNPARALLED CONTROL
Kymeta Connect application provides real-time network metrics, first-level controls, and an installer toolkit
You can view, monitor, and modify agency approved services at any time
A highly customizable and immersive experience ensures primary focus on your operation
THE EDGE OF YOUR NETWORK
Integrated analytics and applications drive business intelligence to optimize your fleet
Edge security applications activity manage threats to keep your fleet secure
Edge content management enables dynamic traffic policies to ensure operational efficiency
DIGITAL BACK OFFICE
Seamless workflow from order placement to delivery through ongoing support
Automated configuration management and managed software updates ensure high reliability
Digital delivery and automated onboarding of network services enables self-servicing
Testimonials
Scott Davis, CopaSAT
“The Kymeta NOC stayed on top of the issue we were having and stayed on it until the problem was resolved and the customer was satisfied. Thank you for the support.”
Tommy Shorez, Satellite Phone Store
“The Kymeta team was very helpful and went above and beyond to help me resolve my problem.”
Howie DeFelice, Intelsat General
“Kymeta did an excellent job supporting our unusual requests. I appreciate that they verified the information before giving it to us.”
